Privacy Policy for Tural Aesthetics and Weight Loss Management
Effective Date: January 1, 2025
At Tural Aesthetics and Weight Loss Management (“we,” “our,” or “the Clinic”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [insert website URL] (the “Site”), make appointments, or interact with us in any way. By using the Site, you agree to the practices outlined in this policy.
1. Information We Collect
We collect two types of information:
a) Personal Information
When you interact with us through the Site, we may collect personal information that you provide, such as:
- Contact Information: Your name, email address, phone number, and mailing address.
- Health Information: Any information you provide about your health or wellness, including medical history, treatments, and preferences.
- Appointment Information: Information related to booking or managing appointments, including appointment dates and times.
- Payment Information: If you make a payment for services, we may collect payment details such as credit card or billing information, which is processed securely by a third-party payment processor.
b) Non-Personal Information
We may also collect non-personal information about your visit to the Site, including:
- Usage Data: Information about how you use the Site, such as IP addresses, browser type, operating system, and the pages you visit.
- Cookies: We use cookies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences and improve functionality.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To manage your appointments, provide wellness and aesthetic treatments, and communicate with you about your care.
- Customer Support: To respond to inquiries, provide assistance, and resolve any issues.
- Billing and Payment Processing: To process payments for services rendered and manage your account.
- Marketing and Promotions: With your consent, we may send promotional emails or newsletters about new services, special offers, and wellness tips. You can opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.
- Improving Our Website: To enhance the user experience, analyze usage patterns, and optimize the Site’s performance.
- Legal Compliance: To comply with applicable laws, regulations, or legal requests, including medical privacy laws (e.g., HIPAA in the U.S.).
3. How We Protect Your Information
We implement a variety of physical, electronic, and procedural safeguards to protect your personal information. These include secure servers, encryption, and access controls. However, no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
- Service Providers: We may share your information with vendors or service providers who assist in providing our services, such as payment processors, appointment scheduling software, or marketing platforms. These third parties are obligated to protect your information and may only use it for the purposes of providing services to us.
- Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena or other legal processes.
- Business Transfers: If the Clinic is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. In such cases, you will be notified via email or a prominent notice on the Site.
5. Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also withdraw consent for certain uses of your information, including marketing communications. To exercise any of these rights, please contact us using the information provided below.
Accessing and Updating Your Information
You can request access to the personal information we hold about you and request corrections or updates.
Opting Out of Marketing Communications
If you no longer wish to receive promotional emails from us, you can unsubscribe by clicking the “unsubscribe” link in any marketing email or contacting us directly.
Deleting Your Information
You may request that we delete your personal information, subject to any legal obligations or legitimate business reasons for retaining it.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on the Site. You can control the use of cookies through your browser settings, although disabling cookies may impact the functionality of certain features on the Site.
We may also use third-party analytics tools, such as Google Analytics, to collect information about how you use the Site. This data is used to improve the performance and content of the Site. For more information about Google Analytics and how to opt out, please visit Google Analytics Opt-Out.
7. Children’s Privacy
The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we may have collected personal information from a child, please contact us, and we will take appropriate steps to remove the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will post the revised policy on this page and update the effective date at the top of the page. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Tural Aesthetics and Weight Management